Monday 10 March 2014

Management Point Component stops working on SCCM after you rebuilt/reset sccm site



Symptoms: Logs indicate “MP Control Manager detected MPsetup has failed to create the CCM_Incoming Virtual Directory”

Applies to: SCCM 2007

Troubleshooting Steps:
1.       Remove the MP as a site system role (if it is still installed), wait for it to finish
2.       Run a ccmclean /all (this is a tool you can find in the SMS 2003 Toolkit 2)
3.       Remove IIS completely with all components
4.       Reboot
5.       Stop the Task Scheduler Service
6.       Rename the %windir%\Tasks folder to something else (or move it)
7.       Start the Task Scheduler Service (this will recreate the %windir%\Tasks folder)
8.       Optional: Enable auditing on the \inetpub\wwwroot folder (and subfolders). Make sure to set local security policy to trap failures of file access.  We will need this in case we see the same security failure.
9.       Reinstall IIS, BITS, WebDAV
10.    Insure BITS and WebDAV are enabled
11.    Reinstall the MP

Root Cause Analysis:
The Site had crashed and was rebuilt, the Task scheduler had issues with creation of Tasks for MP, hence MP is not able to create Incoming folders and hence the management point component will not work. MP needs to be removed and also recreated along with IIS, once MP is removed the Task Scheduler Service needs to be stopped after the reboot and the tasks folder needs to be renamed. Once the service is enabled the Tasks folder is recreated in Windows directory. Later install the IIS and then the MP.

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