Symptoms: Logs
indicate “MP Control Manager
detected MPsetup has failed to create the CCM_Incoming Virtual Directory”
Applies to: SCCM
2007
Troubleshooting
Steps:
1. Remove the MP
as a site system role (if it is still installed), wait for it to finish
2. Run a
ccmclean /all (this is a tool you can find in the SMS 2003 Toolkit 2)
3. Remove IIS
completely with all components
4. Reboot
5. Stop the Task
Scheduler Service
6. Rename the
%windir%\Tasks folder to something else (or move it)
7. Start the
Task Scheduler Service (this will recreate the %windir%\Tasks folder)
8. Optional:
Enable auditing on the \inetpub\wwwroot folder (and subfolders). Make sure to
set local security policy to trap failures of file access. We will need this in case we see the same
security failure.
9. Reinstall
IIS, BITS, WebDAV
10. Insure BITS
and WebDAV are enabled
11. Reinstall the
MP
Root Cause Analysis:
The Site had crashed and was rebuilt, the Task scheduler had
issues with creation of Tasks for MP, hence MP is not able to create Incoming
folders and hence the management point component will not work. MP needs to be
removed and also recreated along with IIS, once MP is removed the Task
Scheduler Service needs to be stopped after the reboot and the tasks folder
needs to be renamed. Once the service is enabled the Tasks folder is recreated
in Windows directory. Later install the IIS and then the MP.
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